Privacy policy

Introduction

At CorelyFit, we are committed to protecting your privacy and handling your personal information with care, transparency, and integrity. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Corely Xperience, purchase our products, or interact with our services.

By accessing or using corelyxperience.com or any related services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

CorelyFit is a health, wellness, and lifestyle company based in British Columbia, Canada. Through Corely Xperience, we offer curated wellness packages that combine physical products, digital resources, and access to elements of the Corely Elite ecosystem to support holistic well-being.

This Privacy Policy applies to corelyxperience.com and purchases or interactions made through this website. Separate privacy policies may govern CorelyFit mobile applications, subscription services, or other digital platforms.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

a. Personal and Contact Information

• Full name

• Email address

• Phone number

• Shipping address

• Billing address

b. Order and Transaction Information

• Products purchased

• Order history

• Payment status

• Transaction identifiers

Payment information is processed securely by third-party payment providers and is not stored directly by CorelyFit.

c. Customer Communications

We may collect information you voluntarily provide when:

• Contacting customer support

• Submitting inquiries

• Providing feedback about your experience

• Participating in surveys or promotional activities

d. Technical and Usage Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Website interactions

• Referring URLs

This information may be collected through cookies, analytics tools, and similar technologies.

3. How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Deliver physical and digital products

• Communicate regarding purchases, confirmations, and support requests

• Improve our products, services, and website experience

• Send marketing communications where consent has been provided

• Prevent fraud, maintain security, and enforce our policies

• Comply with legal, regulatory, tax, and accounting obligations

4. Legal Basis for Processing

Where applicable, we process information based on:

• Your consent

• The performance of a contract

• Compliance with legal obligations

• Legitimate business interests that do not override your rights and freedoms

5. How We Protect Your Information

We implement reasonable administrative, technical, and organizational safeguards, including:

• SSL (Secure Socket Layer) encryption

• Secure third-party infrastructure providers

• Restricted access to personal information

• Industry-standard security practices

While we strive to protect your information, no method of transmission or storage can guarantee absolute security.

6. Sharing Information With Third Parties

We may share personal information with trusted service providers solely to operate our business, including:

• Website hosting providers

• Payment processors (such as Stripe and Shopify Payments)

• Shipping and fulfillment partners

• Email communication platforms

• Analytics and performance tools

We do not sell, rent, or trade your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality

• Understand website usage and performance

• Improve customer experiences

• Deliver relevant communications and content

You may control cookie preferences through your browser settings. Certain website features may not function properly if cookies are disabled.

8. Your Rights and Choices

Subject to applicable laws, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of personal information, subject to legal requirements

• Withdraw marketing consent at any time

Requests may be submitted using the contact information provided below.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

10. Minors

Corely Xperience products and services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

11. International Users

If you access our services from outside Canada, your information may be transferred to, stored, and processed in jurisdictions with different privacy protections. By using our services, you acknowledge and accept such processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory developments. The most current version will always be available on our website and will indicate the effective date of the latest revision.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Email: info@corelyfit.com

Location: British Columbia, Canada